Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Go to the Sandisk website and click "Firmware Updater" to find out. Note: this method doesn't work if already have the latest firmware. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.įirmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. The manuals are available from the Sansa website if they have been misplaced.ĭownload the Sansa Recovery Tool from the Sansa website.įormat - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. On most models, restart is done by holding the power button in for 15 seconds or longer. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These are the most common methods for recovering Sandisk's Sansa Mp3 Players. Some songs are in the wrong format, or your DB is corrupt. SOURCE: MY SANSA WONT PLAY SONGS, IT SHOWS ARTIST BUT STUCK IN PAUSE
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